IBPS CRP CSA-XV 2025 Notification
The Institute of Banking Personnel Selection (IBPS) has officially released the notification for CRP CSA-XV — Common Recruitment Process for Customer Service Associates in Participating Public Sector Banks for the vacancies of 2026-27. As a golden opportunity awaits banking aspirants, here's a comprehensive and well-structured breakdown of the official notification to guide your exam journey.
📅 Important Dates
| Event | Dates |
|---|---|
| Online Registration & Fee Payment | 1st August 2025 to 21st August 2025 |
| Edit Window for Application | Post 21st August 2025 (Exact dates to be announced on IBPS site) |
| Pre-Exam Training (PET) | September 2025 |
| Preliminary Exam Call Letter | September 2025 |
| Preliminary Examination | October 2025 |
| Result of Prelims | November 2025 |
| Main Exam Call Letter | November 2025 |
| Main Examination | November 2025 |
| Provisional Allotment | March 2026 |
🏦 Participating Banks
The recruitment drive covers the following 11 nationalised banks:
Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Indian Bank
Indian Overseas Bank
Punjab & Sind Bank
Punjab National Bank
UCO Bank
Union Bank of India
💼 Post & Compensation
Post: Customer Service Associate (Clerical Cadre)
Pay Scale: Starting Basic – ₹24,050 with progressive increments up to ₹64,480
Allowances: DA, HRA, TA, etc. as per bank rules
📝 Note: Posting is STATE/UT-wise. Candidates must apply only for one State/UT.
📋 Eligibility Criteria
1. Nationality
Eligible if the candidate is:
An Indian citizen, or
A subject of Nepal/Bhutan, or
A Tibetan refugee who came before 1962, or
A person of Indian origin (PIO) with roots in select countries
2. Age Limit (as on 01.08.2025)
Minimum: 20 years
Maximum: 28 years
(DoB between 02.08.1997 and 01.08.2005)
3. Age Relaxation
| Category | Age Relaxation |
|---|---|
| SC/ST | 5 Years |
| OBC (NCL) | 3 Years |
| PwBD | 10 Years |
| Ex-Servicemen | Up to 50 years |
| Widows/Divorcees | Up to 40 years (SC/ST), 38 years (OBC), 35 years (Gen/EWS) |
4. Educational Qualifications (As on 21.08.2025)
Graduate in any discipline from a recognized university
Proficient in the local language of the State/UT applying for
Must have knowledge of computers (Basic certificate or studied IT in school/college)
5. Local Language Proficiency:
Candidates must know reading, writing, speaking, and understanding of the local language.
💻 Examination Pattern
👉 Preliminary Examination (Objective)
| Test | No. of Questions | Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 mins |
| Numerical Ability | 35 | 35 | 20 mins |
| Reasoning Ability | 35 | 35 | 20 mins |
| Total: 100 Questions – 60 Minutes |
👉 Main Examination (Objective)
| Test | No. of Questions | Marks | Duration |
|---|---|---|---|
| Reasoning Ability | 40 | 60 | 35 mins |
| Quantitative Aptitude | 35 | 50 | 30 mins |
| General/Financial Awareness | 40 | 50 | 20 mins |
| General English | 40 | 40 | 35 mins |
| Total: 155 Questions – 200 Marks – 120 Minutes |
🔍 Negative Marking: 0.25 for every wrong answer.
🗺️ State-wise Version of Exam Language
For each State/UT, candidates can choose from a set of permitted languages (usually English and the state’s official languages). Eg:
Tamil Nadu: English / Hindi / Tamil
Maharashtra: English / Hindi / Marathi / Konkani
West Bengal: English / Hindi / Bengali
(Refer full list in Annexure III of the notification)
💳 Application Fees
| Category | Fees (Incl. GST) |
|---|---|
| SC/ST/PwBD/ESM | ₹175 |
| All others | ₹850 |
🗓️ Mode of Payment: Online only
👩💼 Reservation & Special Provisions
Reservation provided for SC/ST/OBC (NCL) and EWS as per government norms.
Persons with Benchmark Disabilities (PwBD) are eligible under various subcategories (VI, HI, OC, ID, etc.)
Scribe and compensatory timing allowed as per government norms.
🏷️ EWS candidates must submit valid income/assets certificate issued on or after 01.04.2025.
📄 Documents Required at Time of Joining
Online application printout
Proof of Date of Birth and Identity
Graduation Certificate
Category Certificates (SC/ST/OBC/EWS)
Disability Certificate (if applicable)
Local Language Proof (10th Std. Certificate)
NOC from employer (if employed)
Credit History documents (if required)
⚙️ How to Apply
Visit IBPS Official Website: www.ibps.in
Click on “CRP-CSA-XV” under Latest Notifications
Complete new registration and fill the online application.
Upload:
Photograph, Signature, Thumb Impression
Handwritten declaration
SSC Certificate
Required category certificates
Pay the application fee and take the final printout.
🧾 Provisional Allotment (March 2026)
Final merit will be based on Main Exam scores only.
Allotment will depend on vacancies reported by banks + merit-cum-preference.
No rights for appointment unless language test is also cleared (if applicable).
Joining is subject to passing document verification and local language test.
📍 Exam Centres (Highlights)
Prelims and Mains exam centres are located across all major cities in India including:
Delhi NCR, Mumbai, Chennai, Kolkata, Bengaluru, Hyderabad, Lucknow, Bhopal, Patna, Guwahati, Chandigarh, etc.
Refer Annexure II in notification for full list.
🔔 Final Tips for Aspirants
Apply well before the deadline (21st August 2025) to avoid server rush.
Start preparing with a focus on Main Exam, as it determines final selection.
Regularly visit ibps.in for call letters, updates, and changes — no individual notifications will be sent via post.
Conclusion
IBPS CRP CSA-XV 2025 stands as a gateway to joining prestigious Public Sector Banks in clerical roles. With careful preparation, timely application, and adherence to the guidelines, you can turn this opportunity into your banking career breakthrough.
Best of luck! 🍀
🔎 Disclaimer: For detailed clauses, eligibility certificates, formats (SC/ST/OBC/EWS/PwBD), and exceptions, refer to the official PDF notification released by IBPS on 01.08.2025.
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